FREQUENTLY ASKED QUESTIONS (FAQ's)
Frequently asked questions
Which services do you offer?
We provide self-service, pick up & delivery, and in-store wash dry fold services to meet diverse needs our customers. Visit our Services page for more detailed information.
Do you accept debit or credit cards?
Yes! You can attach a credit/ debit card in app on your smartphone OR add cash at our LaundryPay kiosk in-store. With our app you can view machine availability, track your wash/ dry cycles AND earn loyalty points towards FREE (YES, FREE) wash and dry cycles! Visit here for more information.
What are your hours of operation?
We are open daily every day of the year from 6a-10p. The last wash is at 8:30p and the doors lock at 9:30p.
How do you redeem points in our LaundryPay app?
You scan the QR code of the washer or dryer, when you have enough points to redeem for a free cycle, the pay with points option will show under the pay option. You can choose to save your points and pay with your balance OR use your points to pay. Points do not expire. The pay with points option only shows if you have enough to redeem for that cycle on that machine. They are not redeemable for cash, other items and are non- transferrable. You can also keep track of your points in the app! Visit here for more information.
Do you have public bathrooms?
Our bathrooms are for our active laundromat customers and accessible while an attendant is present.
Do you provide wash & fold/ pick up & delivery services?
Yes, we offer wash & fold services. We have in-store drop off with our laundry lockers, Book In-Store Drop Off Here.
We also offer pick up & delivery, Book Pick Up & Delivery.
Do you sell gift cards?
Yes. We sell gift cards online in several denominations for our in-store drop off wash, dry, fold service and on our WDF app. It is the perfect gift for students, teachers, self- care indulgence, convenience, new parents, convalescent or just because. Click here