Frequently Asked Questions (FAQ)
Which services do you offer?
We provide self service and wash dry fold services to meet the diverse needs our customers. Visit our Services page for more detailed information.
How can I schedule a service?
Booking our Wash, Dry & Fold service is simple and can be done through our website. Just click Book Wash Fold Now, follow the prompts to build your order and submit.
Do you accept debit or credit cards?
Yes! You can attach a credit/ debit card in app on your smartphone OR add cash at our LaundryPay kiosk in-store. YWith our app you can view machine availablity, track your wash/ dry cycles AND earn loyalty points towards FREE (YES, FREE) wash and dry cycles! Visit her for more information.
How do you redeem points in our LaundryPay app?
You scan the QR code of the washer or dryer, when you have enough points to redeem for a free cycle, the pay with points option will show under the option to pay with cash option. You can choose to save your points and pay with cash OR use your points to pay. Points do not expire. The points option only shows if you have enough to redeem. They are not redeemable for cash, other items or transferrable. You can also keep track of your points in the app!
Where can I find more information about your laundromat?
More information about our company can be found on the About Us/ Get to Know US page of our website. You can also email or call us at the information provided at the bottom of our website.
Do you offer customer support?
Yes, we offer customer support. You can reach out to our dedicated team via phone or email. You may also message us on our wash dry fold platform for assistance.
What are your hours of operation?
We are open everyday of the year from 6a-10p. The last wash is at 8:30p and the doors lock at 9:30p.
Do you have public bathrooms?
Our bathrooms are for our active laundromat customers and accessible while an attendant is present.
Do you sell gift cards?
Yes. We sell gift cards online in several denominations for our wash, dry, fold service. It is the perfect gift for students, teachers, self- care indulgence, convenience, new parents, convalescent or just because. Click here
Do you offer Wash & Fold Services?
Yes, we offer wash & fold services. We have drop off & pick up with our laundry lockers. We also now offer pick up & delivery to select service areas. Customers can also earn & redeem loyalty points!
Have additional questions? Please feel free to call, email or stop in!